Lifting Wire-Free Antibacterial Jelly Bra

For fabric composition and specific care instructions, please refer to the label inside your garment.

Follow the recommended washing, drying and ironing instructions to help preserve its shape, colour and texture.

Orders are shipped within 1–3 business days. You can return your order within 30 days of delivery.

Find your perfect fit using our UK size guide. All measurements are in centimetres (cm). If you're between sizes, we recommend choosing the larger size for a more relaxed fit.

1. Is UK delivery free?

Yes, we offer free standard delivery on every UK order, with no minimum spend.

2. When will my order arrive?

Orders are typically processed within 1–3 business days, followed by 3–7 business days for UK delivery. Please allow approximately 4–10 business days in total. Once dispatched, you’ll receive an email with tracking details.

3. Can I return my order?

Yes, we offer 30-day free returns. Items must meet the conditions in our Refund & Returns Policy. To start a return, email info@houseofellwood.com with your order number. Your statutory rights remain unaffected.

4. How do I choose the right size?

Check the size guide on the product page, as sizing may vary between styles. If you’re between sizes or prefer a more relaxed fit, we recommend choosing the larger size.

5. How can I contact you about my order?

Email info@houseofellwood.com with your order number and enquiry. We aim to reply within 24 hours.

Our customer service hours are Monday–Friday, 8am–5pm, and Saturday–Sunday, 9am–5pm, UK time.

6. How can I track my order?

Visit our Track Your Order page and enter the tracking number from your dispatch confirmation email.

Please allow 1–3 days after dispatch for the first tracking updates to appear.